Privacy Policy
Last updated: January 23, 2026
Bstack LLC ("we," "us," or "our") operates the basilstack.ai AI model evaluation platform. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
Information you provide
- Account information (email, name)
- Content you upload for AI evaluation (documents, prompts, scenarios)
- Payment information (processed by Stripe)
- Communications with us
Information collected automatically
- Usage data and analytics
- Device and browser information
- IP address
How We Use Your Information
- To provide and maintain our services
- To process payments
- To communicate with you
- To improve our platform
- To prevent fraud and abuse
- To comply with legal obligations
AI Model Evaluation
When you use our platform to evaluate AI models, your content is sent to third-party AI providers (such as OpenAI, Anthropic, Google) for processing. Each provider has its own privacy policy. We do not use your data to train AI models.
Do not upload sensitive personal information (SSN, health records, financial account numbers) or data subject to regulatory restrictions without appropriate agreements.
Data Retention
We retain your data as long as your account is active and as reasonably necessary to provide our services.
When you request account deletion:
- Your account is locked and you have 30 days to cancel
- After 30 days, we delete or anonymize your personal data and uploaded content
- We may retain certain records as required by law or for legitimate business purposes
To request deletion, contact [email protected].
Data Sharing
We share your information with:
- Stripe for payment processing
- AI providers to perform evaluations you request
- Service providers for hosting and infrastructure
We do not sell your personal information.
We may disclose information if required by law or to protect our rights.
Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
Data Location
Your data is stored on servers in the United States.
Cookies
We use cookies for authentication, security, and analytics. You can control cookies through your browser settings.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your data. To exercise these rights, contact [email protected].
Children
Our service is for users 18 years or older. We do not knowingly collect data from minors.
Business Transfers
If Bstack LLC is acquired or merged, your data may be transferred as part of that transaction.
Changes
We may update this policy. Changes are effective when posted. Please review periodically.